Contact Us
Email is the fastest way to reach us. We read every message.
Email is the fastest way to reach RollHire. We read every message and aim to reply within one working day.
General support
Account help, app bugs, "I can't log in", lost OTP, password questions — anything that's not working as you expect.
When emailing, please include:
- The mobile number registered on your account (so we can find it). Never share your OTP.
- What you were trying to do and what happened instead.
- A screenshot if relevant.
For job seekers
Problems applying to a job, profile verification, or finding the right opportunities — email support@rollhire.com with "Seeker" in the subject line.
For employers
Questions about posting, points, employer verification, partnership opportunities, or bulk hiring — write to support@rollhire.com with "Employer" or "Partnership" in the subject line.
Privacy and data requests
To exercise your rights under India's Digital Personal Data Protection Act, 2023 (DPDPA) — including a copy of your data, correction, or deletion — email our Grievance Officer at privacy@rollhire.com. See our Privacy Policy for full details on what we collect and how to control it.
Legal notices
For legal or compliance matters — formal notices, regulatory requests, dispute correspondence — email legal@rollhire.com.
Press and partnerships
Media enquiries or partnership proposals — write to hello@rollhire.com with "Press" or "Partnership" in the subject line.
Reporting fraud
If anyone has asked you to pay money to apply for a job on RollHire, that is fraud. Genuine employers never demand application fees, training fees, registration fees, or deposits. Report it immediately to support@rollhire.com with "Fraud" in the subject line and include any messages or screenshots you have. We act on every report within one working day.
Response times
We aim to reply to every message within one working day. During high-volume periods (festivals, weekends) it may take up to two. Privacy and grievance requests are answered within 7 working days as required by law.
What we cannot do over email
- We cannot ask for or accept your account OTP. If anyone claiming to be from RollHire asks you for an OTP, it is a scammer — refuse and report.
- We cannot guarantee any specific job, interview, or hiring outcome. We are a platform that connects you with employers; the hiring decision is theirs.
- We cannot intervene in disputes between job seekers and employers once a job offer has been accepted off-platform. We can, however, suspend the employer's RollHire account if they have violated our Terms of Service.